Terms of Service

Effective July 27, 2026 · dowematch.org

1. What this is (and isn’t)

Do We Match is a playful relationship check-up: you and your partner answer the same questions separately, and the service compares the two submissions to produce a shared result. Some paid written analyses and conversations use an external AI service. It is entertainment and self-reflection, not therapy, counseling, medical, psychological, or legal advice. Its results are not professional verdicts or predictions about your relationship’s future.

2. Who may use it

You must be 18 or older. Do not use the service if you are under 18. Before the normal quiz flow accepts your answers, it asks you to confirm your age eligibility and that you are willing to answer questions touching money, family, intimacy, attraction, and your sex life (see the Privacy Policy).

3. The 72-hour rule

Pairing codes can be used for 72 hours. Each shared report is available for 72 hours after both of you finish. If an existing free pairing receives its first paid unlock, its current expiry is extended once by a further 72 hours. After a window expires, the app stops serving that session or report. Expired database records are removed during later service cleanup, not at a guaranteed exact second. If you want a copy, download it while the report is available.

4. Purchases

Full report: a one-time purchase that unlocks the locked topics and full detail for the purchasing viewer on one report.
AI deep-dive: one payment covering both of you on one pairing — full report for both plus the AI conversation. Bought upfront, it issues a one-time couple code (exactly two people, no third); bought from a finished free report, it upgrades that report in place.
Payments are processed by Payhip; you receive a license key which can be redeemed once.
Current pricing is shown live on the purchase or checkout page; the price shown there when you purchase is the one that applies.

5. Refunds & reissues

If a prepaid deep-dive code isn’t fully used within its 72 hours (for example, your partner never answered), use the Feedback button on the Home page — we’ll reissue a fresh code or refund you, your choice.
If a technical fault on our side prevents you from receiving something you paid for, we’ll fix it or refund it.
Because paid report access is delivered immediately and is time-limited by design, we can’t refund a purchase simply because you disliked the result.
For refund or reissue requests, email support@dowematch.org, or use the Feedback button on the Home page and add an email or handle we can use to reply. We respond within 72 hours. Do not paste your license key or private report link into your first message; we’ll request only the minimum verification needed after replying.

6. Fair use

Don’t abuse the service: no automated scraping, no attempting to access someone else’s report or answers, no probing codes or tokens, and no using the AI conversation for anything other than your own reflection. Requests are rate-limited, and abusive requests may be refused. Answers you write must not contain other people’s personal data.

A one-time couple code is shared for completing and checking the couple experience; it does not identify either participant or grant access to either private conversation. Each participant receives a different personal recovery code. Used with the couple link, it opens only that participant’s side on another browser. Personal recovery codes, report links, and conversation links must be kept secret.

7. Contact

Email support@dowematch.org for support, refunds, privacy requests, or anything else about the service. We respond within 72 hours. You can also use the Feedback button on the Home page — add an email or handle so we can reply.

8. Changes

We may update these terms. When the published terms change, the effective date above will be updated.